April 24, 2024

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Travelers stranded after data breach involving Sunwing

Travelers stranded after data breach involving Sunwing
A data breach involving Sunwing Airlines caused delays and cancellations last week, stranding thousands of passengers.

1000’s of persons have been stranded all week in sunlight locations and at Canadian airports for the reason that of a data security breach involving Sunwing Airlines.

The challenge commenced very last weekend and is little by little increasing for the Toronto-primarily based “low-cost airline” that connects Canadian destinations with the Caribbean, Mexico and Central America.

Would-be flyers report chaos and confusion with a deficiency of data on when their planes might depart.

As a final result of the breach, the airline has to test in travellers manually right after the server networks belonging to a 3rd-celebration service company, Airline Decision of Illinois, ended up compromised.

“We apologize to our prospects for the ongoing delays and thank them for their tolerance and knowing during this unfortunate situation” Sunwing said in a statement.

Travellers whose flights have been delayed by far more than a few hours ought to be entitled to payment less than Canadian air passenger safety regulations.